PRIVACY POLICY
In Granada a Pie we believe and defend that your privacy is something very important and that only you should be able to decide what use is made of your information. For this reason, we have adapted to the European Personal Data Protection Regulation and we provide you with everything you need to understand it and we ask you to tell us what we can and cannot do with your data.
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPD-GDD), we inform you of the following:
| Who is responsible for your data? | Granada on Foot, S.L. VAT ID: B-18934547 Telephone number: 958563476 / 637082188 E-mail: info@granadaapie.com Web site address: https://granadaapie.com/ |
| What are we going to use your data for? | In Granada a Pie, S.L. we use your personal data, under our legitimate interest: - If you are a customer: to manage the data in order to be able to provide the services you require of guided tours and sightseeing tours. - If you contact us through the web or social networks: to respond to the request for information. Your data will be processed in order to manage this contact, answer any questions, doubts or comments you send us through the channels provided for this purpose on our website. - If you send us your CV: the data provided will be processed for the purpose of managing the receipt of CVs, as well as for the purpose of analyzing the candidate's professional profile and, where appropriate, to enable participation in the selection processes. We also inform you that Granada a Pie will not make automated decisions based on your profile. |
| To whom will we communicate your data? | We have a number of legal obligations that we must comply with regarding your data. Among them, we must provide this data when requested by the Tax Agency or when legally required to do so. In addition, we have subcontractors and external service providers who, for the proper provision of their services, have to access personal data, such as those related to the management of reservations and their billing, as well as the management of digital platforms. In this regard, reservations on the website are made through "Mi Reserva Online", belonging to the entity Area25 IT, S.C.A. In any case, such transmission or access to data will be made with due observance and compliance with the Data Protection regulations, ensuring confidentiality and proper treatment of the same. Your data will also be given to the corresponding guides so that they can correctly conduct your visit and facilitate the identification of the staff. In addition, and always under your consent, your data will be transferred to those public or private entities that you indicate to us for the realization of any type of procedure that you request us to manage on your behalf. Please note that if you contact our team through any of the profiles on social networks that Granada a Pie makes available to users, in addition to giving us the data you provide, you will also be giving them to the entities responsible for that social network. To know the use and treatment that these entities make of your data, we advise you to read carefully the privacy policies of the social networks you have active. |
| Where do we get your data from? | We obtain your data when: - You make a reservation and/or hire our guided tour services. - You contact us through the web or social networks. -You send us your resume for possible personnel selection processes. In addition, in your case, the data may have been provided to us directly by the corresponding travel agency for us to manage your reservation. |
| What are your rights and how can you exercise them? | We inform you that you have the right to obtain confirmation as to whether or not we are processing personal data concerning you. You can access, rectify, delete and oppose certain processing, as well as exercise your right to limit processing, to portability and not to be subject to an individual decision based solely on automated processing.
In addition, you may withdraw your consent to receive commercial communications at any time. You have the right to be free from automated decisions. Any interested party may file a complaint with the Spanish Data Protection Agency, especially when they are not satisfied with the exercise of their rights. For more details, please visit www.agpd.es. |
| How long do we keep your data? | Granada a Pie, S.L. will keep your information while there is some kind of relationship with us, blocking the data when you stop being our guest or client; and deleting them once they have prescribed possible judicial and extrajudicial actions that could be generated. However, certain information must be retained for the minimum period of time established in the corresponding sectorial regulations and based on possible legal requirements. In case you contact us through the web or social networks: your data will be stored for the time necessary to respond to your request for information. |
Granada a Pie complies with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (RGPD), as well as the Organic Law on Data Protection and other regulations in force at all times, and ensures the correct use and processing of the user's personal data. For this purpose, next to each form of collection of personal data, in the services that the user may request to Granada a Pie, will inform the user, according to the provisions of Article 15.1 of the RGPD, the following: (i) the purposes of the processing; (ii) the categories of personal data concerned; (iii) the recipients or categories of recipients to whom the personal data were or will be disclosed, in particular recipients in third countries or international organizations; (iv) the period of retention of personal data or, if not possible, the criteria used to determine this period; (v) the existence of the right to request from the controller the rectification or erasure of personal data or the restriction of the processing of personal data concerning the data subject, or to object to such processing; (vi) the right to lodge a complaint with a supervisory authority; (vii) where the personal data have not been obtained from the data subject, any available information on their origin; (viii) the existence of automated decisions, including profiling as referred to in Article 22(1) and (4) of the GDPR, and, at least in such cases, meaningful information about the logic applied and the significance and expected consequences of such processing for the data subject.
Granada a Pie informs that in compliance with the law 34/2002 of July 11, 2002, of Services of the Information Society will request your consent to the treatment of your e-mail for commercial purposes at all times.
Granada a Pie has adopted the necessary technical and organizational measures to guarantee the security of personal data, according to the conditions established in the current legislation.
It is possible that Granada a Pie may update the Privacy Policy, so we recommend you to review this policy each time you access the platform in order to be properly informed about how and why we use personal data. The Cookie Policy was last updated as of October 23, 2019.
If you have any questions, comments or suggestions about the Privacy Policy, please write to: info@granadaapie.com
